Automation
The same way every time.
We hand the repetitive parts of your process to software that runs them the same way every time, so the work happens when it is due instead of when somebody remembers.
4 places the work is still done by hand.
Somebody has to remember
The step only happens when a person thinks of it, so it happens late, and on a busy week it does not happen at all.
Each person does it differently
3 people run the same job 3 ways, and which version you get depends on who was on shift that day.
The copy and paste is the process
Hours a week go into moving the same data between 2 screens, and every keystroke is a chance to put it in wrong.
It only holds at today's volume
The manual version keeps up for now. Double the work and you are hiring people to keep up with the typing.
What we do about it
It runs the same way every time
The steps stop depending on who is on shift, and the result does not change with how busy the week was.
On a schedule, not on a reminder
The work starts when it is due, whether or not anyone is at their desk to notice that it is time.
The handoffs move themselves
Approvals and routing happen in the system, so nothing sits in an inbox waiting for somebody to spot it.
The exception reaches a person
The routine case runs on its own. The 1 that needs judgement goes to someone with the context to decide.
How we work
Understand the real work
We learn how the work happens today and where it gets stuck. Then we map what matters.
Build the right solution
We build in short iterations. You see working software early and often.
Launch and keep improving
We launch it and stay on. As your work changes, the software changes with it.
Built by people who actually run this stuff.
We're engineers and former operators. We've run the systems we build, on-call included.
Senior-led
Every engagement is led by a senior engineer.
20+ years shipping software
Across startups and enterprises.
Security first
Least privilege, and backups you can actually restore.
Chattanooga-based
On site in Chattanooga, Tennessee, and remote for teams across the US.
Tell us what your team is still doing by hand.
We'll follow up to talk through it and tell you whether we're the right fit.